FAQ

Your questions answered.

FAQ


Your questions answered.

I Services

Can I see some story-based resume examples?

Sure. Here are some before & after examples of story-based resumes and cover letters written for past clients.

Can I see some MBA essay examples?

Yes. Here are some before & after examples of MBA & EMBA essays written for past clients.

II Process

Who will I work with?

Client work is never outsourced to junior editors or other consultants. mbaSTORY.builders is a boutique operation and Leah Derus personally delivers all services.

Turnaround time & holidays

There is a full description of each service on the Services & Pricing page. There you’ll find precise descriptions of services, working methods and turnaround times. Each service available at mbaSTORY.builders contains several deliverables. The turnaround time for any one deliverable (like new edits to a document based on client feedback) is a maximum of two business days.

  • Example of a service: Cover Letter
  • Example of some deliverables: Email client first draft of their cover letter OR Review client feedback and edit cover letter
Document submitted or call concluded by 18:00 EST on: Deliverable returned by midnight EST on:
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Saturday
Friday Tuesday
Saturday Wednesday
Sunday Wednesday

American Holiday Closures: Memorial Day (last Monday of May); Independence Day (July 4th); Labor Day (May 1); Thanksgiving (fourth Thursday of November); Christmas (December 24th and 25th); New Year (December 31st and January 1st)

CALL

  • Client and consultant finish up a cover letter brainstorming call at 16:00/4pm EST on Monday, the submission day is Monday and a first draft will be sent to the client by Wednesday at midnight EST.
  • Client and consultant finish up a cover letter brainstorming call at 22:00/10pm EST on Monday, the submission day is Tuesday and a first draft will be sent to the client by Thursday at midnight EST.

WRITTEN FEEDBACK

  • Client submits written comments on the first draft of his resume at 16:00/4pm EST on Monday, the submission day is Monday and a newly edited resume will be returned to the client by Wednesday at midnight EST.
  • Client submits written comments on the first draft of his resume at 22:00/10pm EST on Monday, the submission day is Tuesday and a newly edited resume will be returned to the client by Thursday at midnight EST.

III Payments

Are discounts or payment plans available?

mbaSTORY.builders will match the rates of any similarly qualified MBA or EMBA admissions consultant or firm that offers similar services of a similar caliber. Outside of this policy, discounts are not available.

Rather than negotiating prices with individuals, mbaSTORY.builders offers the same straightforward rates to everyone. The prices you’ll find on the website have been carefully calculated to reflect a) the amount of time and effort involved in delivering a service and b) the caliber of work rendered. Apples to apples, you won’t find better value anywhere else.

Payment Plans: Unfortunately payment plans aren’t available but we do accept payment from the following credit cards: Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

What payment methods are available?

Clients can pay via Credit Card (Visa, MasterCard, American Express, JCB, Discover, and Diners Club) or Direct Bank Transfer.


IV Resources

Where can I view your Privacy Policy and Terms & Conditions?

Our privacy policy is available here. Out terms and conditions are available here.

How can I contact you?

You can email hello@mbastory.builders or phone +1-646-627-9840. Our contact information is also available here.


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